Frequently Asked Questions
Got questions? We've got answers! Browse our FAQs to find detailed information about our products, shipping, payments, and more.
No, you can check out as a guest. However, creating an account allows you to track your orders, save your shipping details, and receive exclusive offers.
Placing an order is simple:
- Browse our products and add your desired items to the cart.
- Proceed to checkout and enter your shipping details.
- Complete your payment using the available payment options.
- You’ll receive an order confirmation via email.
We accept secure payments via credit/debit cards, cryptocurrency, and other digital payment methods. Contact our support team for details on accepted payment options.
Shipping times depend on your location and the chosen shipping method. On average:
- Standard shipping: 5-7 business days
- Express shipping: 2-3 business days
We provide tracking information once your order is shipped.
Yes, all orders are shipped in plain, unmarked packaging to ensure privacy and discretion.
We accept returns for unused, unopened products within 7 days of delivery. Please refer to our Returns & Refund Policy page for detailed information on how to process a return.
If you receive a damaged or incorrect item, contact our customer support within 48 hours of delivery with a photo of the issue. We will arrange a replacement or refund based on the situation.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment in real time.
Yes, we offer special pricing for bulk and wholesale orders. Contact us directly for more details.
Yes, but we recommend starting with a lower dosage and gradually increasing as needed. Always follow product instructions and consult with a professional if you have any concerns.
Yes, THC vape products have a shelf life of 6-12 months when stored properly. Expired products may lose potency and flavor.
You can reach our support team via email or through our contact page. We aim to respond to all inquiries within 24 hours.